GoneShopping.ca accepts returns within 15 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Please email us at [email protected] for return instructions. We would also appreciate if you could let us know the reason for the return.
Regular priced items may be returned or exchanged for any reason within 15 days of purchase. We will also pay the return shipping cost if the return is a result of our error. Please contact us at [email protected] to obtain return instructions.
We cannot accept returns of certain items, including:
If in doubt, please contact us [email protected] .
Special order merchandise is custom made upon order and is non-returnable and non-refundable.
Refunds generally appear on your credit card statement in one to two billing periods. Since all our online orders require credit cards as the method of payment, your refunds will take the form of a credit back to the same card used to make the original purchase.